Innovative products, disruptive technology, big ideas, and massive addressable markets all come second. People come first. We are drawn to the human connection. Building and maintaining those relationships far outweighs the returns of any single transaction.
Our professional will fortifies us and drives our resolve to build an enduring company and to be of lasting service to our community.
Trust is the foundation of all of our relationships. We earn trust through each interaction, both interpersonally and as members of a community. We hug elephants because we want to foster an environment of open communications, risk taking, a diversity of perspectives and the willingness to share out.
Take 30 linear steps and you end up 30 meters away; take 30 exponential steps and you end circling the planet 26 times! This is the impact we are trying to make. We want the step that we take together with our community to have an impact that is double the previous generation.
Everyone should have equal opportunity to actively contribute and participate to their fullest potential. We take everyone seriously. We are aware of the pitfalls of an echo chamber. We listen respectfully and challenge disrespectful behaviors.
We are open and obvious with each other and in all of our interactions, and we invite everyone to carefully consider whether we are congruous with their values, beliefs and professional goals. We are building long-term, healthy relationships by consistently communicating not only our decisions, but also our reasoning. In the process, we hope to be helpful. Transparency fosters continuously healthy relationships, even through periods of incongruity.
We treat every interaction as an opportunity. Therefore, we are grateful and we express our gratitude. By doing so, we remain mindful of our good fortune. Gratefulness reinforces our other core values and helps us stay true to them, even during challenging times.
We acknowledge that we are owed nothing. Therefore, we are thankful for what we have. We are self-reflective and know our limitations. Humility fosters our growth mindset and helps us to recognize and appreciate that feedback is a gift. We are living in extraordinary times and we are humbled to play a role in each other’s lives and in the success of those we meet.